day job


Senior Human Factors/UX Engineer with a solid track record in usability, human factors and product analysis that influences and improves product design. Project management experience in test methods and protocols and familiarity with full product life cycle, including requirements, engineering, and validation. Creative problem solver and troubleshooter. Strong communication skills, adept at making information easily understood and used.


Fortune 500 Company, Senior Human Factors Engineer

Public Company; 10,001+ employees; Information Technology and Services industry

April 2005 – Present

• Provide expert knowledge of human factors and usability to influence design of hardware, in particular, SPARC and x86-based server systems.
• Champion adoption of User-Centered Design methods for product development to ensure that products are easy to set up, use, and service; reduce field errors and service calls and drive consistency for product line.
• Conduct iterative usability testing for overall systems as well as components and modules with focus on installation, servicing, troubleshooting, as well as labels and instructions.
• Create content for system service labels
• Actively engage with system architects and upper management as well as mechanical, software and electrical engineering teams to influence product design; evaluate impact of design on usability and serviceability.
• Design, organize, and supervise execution of detailed test plans at usability test facilities. Recruit participants.
• Analyze test data and provide feedback and reports. Recommend design changes to product teams.
• Write and publish full web-based report, documenting methodology, results, analysis, and recommendations.
• Assist design teams in interpreting data and incorporating findings into improved product designs

Paul Boudreau (Human Factors Lead Engineer), Drew Tosh (Industrial Design Lead) and Andy Bechtolsheim (Sun cofounder, System Architect)

Paul Boudreau (Human Factors Lead Engineer), Drew Tosh (Industrial Design Lead) and Andy Bechtolsheim (Sun co-founder, System Architect)

Electromagnetic Compatibility Engineer

Fortune 500 Company November 1996 – April 2007 (10 years 6 months) 

Analogic Corporation Medical Products Division 1994 – 1996 (2 years) Peabody, MA

DS&G/ Inchcape Testing/ Intertec 1990 – 1994 (4 years)

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